Privacy Policy

Effective Date: February 23, 2026

This Privacy Policy ("Policy") describes how CCFI Finance LLC ("Company," "we," "us," or "our") collects, uses, shares, and protects information about you when you access or use the CCFI Finance - Cash Advance mobile application, related websites, landing pages, and any associated features, content, or services (collectively, the "App"). This Policy also explains your rights and choices regarding your information.

By downloading, accessing, or using the App, you acknowledge that you have read, understood, and agree to the practices described in this Policy. If you do not agree with this Policy, you should not use the App.

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2. Scope of This Policy

This Policy applies to all users of the App and covers information collected through:

• The mobile application
• Our websites and landing pages
• Communications with us via email, phone, or other channels
• Third-party services integrated into the App

This Policy does not apply to third-party websites, lenders, insurance providers, credit card issuers, or other external services that you may access through links within the App. We encourage you to review the privacy policies of those third parties before providing them with your information.

3. Nature of the App and Our Role

CCFI Finance - Cash Advance is a financial technology platform that provides access to financial tools and displays financial product offers, including loan offers, credit cards, and insurance products, from third-party providers. We do not issue loans, extend credit, make credit decisions, or provide insurance. All financial products are offered and administered solely by independent third parties.

We act as a service provider and aggregator and may share user information with third parties at the user's direction in order to facilitate requests for offers or applications.

4. Information We Collect

4.1 Information You Provide Directly

We may collect personal information that you voluntarily provide, including but not limited to:

• Full name
• Email address
• Phone number
• Date of birth
• Residential address
• Employment and income information (where applicable)
• Financial preferences and requested product details
• Account credentials and authentication information
• Communications and customer support inquiries

You are responsible for ensuring that the information you provide is accurate and up to date.

4.2 Information Collected Automatically

When you use the App, we may automatically collect certain information, including:

• IP address
• Device identifiers
• Operating system and device type
• App usage data, interaction logs, and timestamps
• Referral URLs and attribution data
• Crash reports and diagnostic data

4.3 Information from Third Parties

We may receive information about you from third-party partners, service providers, analytics vendors, advertising networks, and financial product providers, subject to their privacy policies and applicable law.

5. How We Use Your Information

We may use collected information for the following purposes:

• To operate, maintain, and improve the App
• To display relevant financial product offers
• To facilitate connections with third-party providers at your request
• To provide subscription-based tools and features
• To personalize user experience
• To communicate with you regarding updates, support, or service-related notices
• To send marketing or promotional communications (subject to your preferences)
• To comply with legal obligations and enforce our terms
• To detect, prevent, and address fraud, abuse, or security issues

6. Subscription Features

Certain tools and features within the App, such as debt tracking, credit score estimation, and educational financial content, are available through paid subscription plans. Payment processing and subscription management may be handled by third-party payment processors in accordance with their own privacy practices.

7. How We Share Information

We may share information in the following circumstances:

7.1 With Third-Party Financial Providers

When you request or interact with financial offers, we may share relevant information with third-party lenders, credit card issuers, or insurance providers to facilitate your request.

7.2 With Service Providers

We may share information with vendors that perform services on our behalf, including hosting, analytics, customer support, marketing, and security services.

7.3 For Legal and Compliance Purposes

We may disclose information if required to do so by law, regulation, subpoena, court order, or governmental request.

7.4 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, user information may be transferred as part of that transaction.

8. Cookies and Tracking Technologies

We and our partners may use cookies, SDKs, pixels, and similar technologies to collect information about usage patterns, improve functionality, and measure marketing effectiveness. You may manage tracking preferences through your device settings where available.

9. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law.

10. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no system can be guaranteed to be 100% secure, and we cannot ensure or warrant the absolute security of your information.

11. Your Rights and Choices

Depending on your jurisdiction, you may have rights to:

• Access personal information we hold about you
• Request correction or deletion of your information
• Opt out of marketing communications
• Restrict or object to certain processing activities

Requests may be submitted by contacting us at support@ccfifinance.com.

12. California Privacy Rights (CCPA)

California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt out of the sale or sharing of personal information. We do not sell personal information as defined under the CCPA.

13. Children's Privacy

The App is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.

14. International Users

If you access the App from outside the United States, you acknowledge that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction.

15. Changes to This Policy

We may update this Policy from time to time. Any changes will be effective upon posting the updated Policy within the App. Your continued use of the App after such changes constitutes acceptance of the revised Policy.

16. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

CCFI Finance LLC
407 S Congress St
Jackson, MS 39201
United States
Phone: +1 (775) 521-8094
Email: support@ccfifinance.com